Cancellation policy

Purchase Options Cancellation Policy

Last updated: September 2, 2026

Some MiPalette products may be offered as memberships, subscriptions, pre-orders, limited campaigns, creator collaborations, or special purchase options.

If a product includes recurring billing, you may cancel future renewals before the next billing date through your account or by contacting support@mipalette.com. Cancellation stops future charges but does not automatically refund previous payments.

If a product is a one-time purchase, Launch Offer, campaign purchase, or custom palette order, cancellation may not be available after the order has been processed, customized, produced, or fulfilled.

If you need help cancelling a purchase option, please contact us as soon as possible at support@mipalette.com with your order number and checkout email.

Approved refunds, if any, will follow our Return and Refund Policy and applicable law.